PRIVACY POLICY
Effective Date: 09.15.23
U Cart It Concrete LLC (“U Cart It Concrete,” “we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website, products, or services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: We may collect personal information such as your name, address, phone number, email address, and employment application details when you interact with our website or services.
Payment Information: If you make payments on our website, we may collect payment information, including credit card details. However, we do not store or retain your payment information, as it is processed by a third-party payment processor.
Usage Information: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visits.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide our services and fulfill orders for ready-mix concrete.
To process payments through third-party payment processors.
To respond to your inquiries, requests, or employment applications.
To improve our website and services.
To comply with legal and regulatory requirements.
To communicate with you via SMS, email, or other messaging platforms regarding your orders, appointments, or other service-related updates.
3. SMS Communications & A2P 10DLC Compliance
By providing your mobile phone number, you consent to receive SMS messages from us regarding your orders, service updates, or promotional offers.
Message Frequency: Message frequency may vary depending on your interactions with us.
Opt-Out: You may opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you may receive a confirmation message and will no longer receive further messages.
Help & Support: If you need assistance, you can reply “HELP” for more information or contact us directly at support@ucartitconcrete.com.
Message & Data Rates: Standard message and data rates may apply, depending on your carrier’s plan.
Third-Party Messaging Services: We may use third-party messaging services to deliver SMS messages in compliance with A2P 10DLC regulations.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Trusted service providers who assist us in delivering our services, including SMS messaging platforms.
Law enforcement or regulatory authorities when required by law.
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new entity.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Choices
You may have choices regarding the personal information you provide to us:
You can review and update your personal information by contacting us.
You can opt-out of marketing communications by following the instructions provided in such communications.
You can disable cookies in your browser settings, but this may impact the functionality of our website.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take appropriate steps to remove the information.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting a prominent notice on our website or by directly sending you a notification.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
U Cart It Concrete LLC
2750 Taylor Ave.
Suite B 204
Orlando, FL 32806
Phone: (407) 648-0520
Email: support@ucartitconcrete.com