Are you wondering about our services? We've compiled a list of frequently asked questions to provide you with the answers you need. From delivery times to concrete mix options, we've got you covered. Take a look at our FAQ section below and if you have any further questions, don't hesitate to reach out to our team.

Are you wondering about our services? We’ve compiled a list of frequently asked questions
to provide you with the answers you need. From delivery times to concrete mix options, we’ve got you covered.
Take a look at our FAQ section below and if you have any further questions, don’t hesitate to reach out to our team.

Ordering from U Cart It Concrete is simple and convenient. You have several options to choose from:

  1. Phone: You can call us directly at (407) 648-0520 to discuss your concrete needs, request a quote, and place your order over the phone. Our team is ready to assist you with any questions or specifications.

  2. Email: Feel free to send us an email at sales@ucartitconcrete.com. You can provide details about your project, request a quote, or place an order through email. We’ll respond promptly to assist you further.

  3. Website: Click to Place An Order. We’ll review your submission and get back to you with the information you need.

Whichever method you choose, we’re committed to making the ordering process as easy as possible. Your satisfaction is our priority, and we’re here to provide you with top-quality concrete solutions for your project.

Our minimum order quantity for concrete is typically 1/2 cubic yard. This allows for smaller projects and provides flexibility for customers who may not require a full cubic yard of concrete. Whether you have a small residential project or need concrete for a repair or renovation, our minimum order quantity ensures that you have access to the right amount of concrete for your specific needs.

Our available concrete strength options include:

Medium Strength (3,000 PSI) : Ideal for residential and light commercial projects, providing enhanced durability.

High Strength (4,000 PSI): This mix offers increased compressive strength, making it suitable for structural elements in buildings and heavy-duty pavements.

The choice of concrete strength depends on factors such as the intended use, load-bearing requirements, and engineering specifications. Our team can provide guidance to help you select the appropriate strength for your project. Please feel free to reach out to us at (407) 648-0520 or via email at sales@ucartitconcrete.com to discuss your project’s specific requirements and strength needs.

The type of concrete mix you need depends on the specifics of your project. We offer a variety of concrete mixes tailored to different applications. Here are some common mix types and their recommended uses:

  1. Standard Concrete Mix (Cement Mix): This mix is suitable for most general-purpose applications like sidewalks, driveways, and small foundations.

  2. High-Strength Concrete Mix: Use this mix when you need concrete with increased compressive strength, such as for structural elements in buildings or heavy-duty pavements.

  3. Fiber-Reinforced Concrete Mix: Ideal for applications where added durability and crack resistance are essential, such as industrial floors or concrete countertops.

  4. Stamped Concrete Mix: If you’re looking to create decorative patterns and textures, stamped concrete mix is perfect for patios, walkways, and pool decks.

  5. Colored Concrete Mix: For projects requiring a specific color or aesthetic appeal, colored concrete mix is available in a variety of shades and is commonly used for decorative purposes.

  6. Exposed Aggregate Mix: This mix incorporates decorative aggregates like pebbles or stones, creating a textured, decorative surface for driveways, pathways, or patios.

The best mix for your project will depend on factors such as the intended use, load-bearing requirements, and aesthetic preferences. Our experienced team is here to assist you in choosing the right concrete mix to ensure the success of your project. Feel free to reach out to us for guidance.

Our delivery area covers a wide range of locations in and around Orlando, FL. For a comprehensive list of the specific towns, neighborhoods, and areas we serve, please visit our Service Areas page.

Yes, we offer both same-day and next-day delivery options, subject to availability. If you place your order before 10 am, we can typically accommodate same-day delivery, ensuring that your concrete arrives promptly for your project.

However, please note that same-day delivery availability may vary based on demand, weather and scheduling, so it’s best to contact us to confirm the delivery timeframe for your specific order. 

Yes, we offer flexible delivery options to accommodate your project schedule, including night and weekend deliveries. We understand that some projects require concrete to be delivered during non-traditional hours to minimize disruption or to meet specific timeline constraints.

To arrange a night or weekend delivery, please contact us at (407) 648-0520 or email us at sales@ucartitconcrete.com. Our team will work with you to schedule a delivery time that suits your needs and ensures the success of your project, even outside of regular business hours.

We offer several convenient payment options to make your experience with us as smooth as possible:

  1. Credit or Debit Card: You can securely pay for your concrete order using major credit cards or debit cards. We accept Visa, MasterCard, American Express, and Discover.

  2. Cash: We also accept cash payments for your concrete order. Please have the exact amount ready for payment upon delivery or pickup.

  3. Check: We accept business checks as a payment method. If you plan to pay by check, please ensure it’s ready and payable to “U Cart It Concrete LLC” upon delivery or pickup.

  4. Invoicing (for Commercial Accounts): If you have a commercial account with us, we can set up invoicing for your orders. Please contact our sales team to discuss invoicing options.

Please note that payment is typically required before delivery or upon pickup of your concrete order. If you have any specific payment questions or would like to discuss payment arrangements, feel free to contact us at (407) 648-0520, and our team will be happy to assist you.

Our cancellation policy is designed to accommodate your needs while also considering our operational scheduling. Here’s an overview of our cancellation policy:

Cancellation Period:

  • If you need to cancel your concrete order, we appreciate as much advance notice as possible.
  • For next-day orders, please notify us of the cancellation by 4:00 pm the day before the scheduled delivery.

Cancellation Fees:

  • Cancellations made within the specified timeframes are typically not subject to cancellation fees.
  • However, for last-minute cancellations or if the concrete has already been loaded for delivery, a cancellation fee may apply.
  • Same-day orders are subject to a cancellation fee.

We understand that circumstances can change, and we strive to be flexible and accommodating to your needs while also ensuring efficient operations. To cancel your concrete order or discuss specific details related to your order, please contact our team at (407) 648-0520 as soon as possible. We’re here to assist you with any changes or adjustments to your order.

At this time, we do not offer form and finish services. Our primary focus is on supplying high-quality ready-mix concrete to meet your project’s specifications.

Yes, we do offer pumping services. Our concrete pumping services provide an efficient and convenient solution for projects that require concrete to be placed in hard-to-reach areas or at elevated heights. Whether you’re working on a construction site with limited accessibility or need concrete pumped to an upper floor of a building, our pumping services can help.

Please contact us at (407) 648-0520 or email us at sales@ucartitconcrete.com to discuss your project’s specific requirements, and we’ll provide you with more information and pricing for our concrete pumping services.

In the event of delivery delays or unforeseen issues, our priority is to minimize disruptions and ensure that your project stays on track. Here’s the procedure to follow in such situations::

    1. Immediate Notification: If we, as the company, are aware of any delays or unforeseen issues impacting your concrete delivery, we will notify you promptly. We understand the importance of keeping you informed.

    2. Explanation: We will provide a clear explanation of the reasons for the delay or issue. Whether it’s due to unexpected equipment problems, scheduling challenges, or other factors, we believe in transparency and open communication.

    3. Resolution: Our priority is to resolve the issue as quickly as possible. This may involve adjusting delivery schedules, dispatching additional resources, or taking other necessary actions to fulfill your order.

    4. Updates: Throughout the process, we will provide regular updates on the status of your delivery and any changes to the estimated arrival time.

    5. Alternative Solutions: If the delay is significant and cannot be resolved within a reasonable timeframe, we will work with you to explore alternative solutions. This may include rescheduling the delivery, adjusting the mix design, or considering other methods to meet your project’s needs.

    6. Customer Support: Our customer support team is available to address any concerns or questions you may have during the process. Your satisfaction is paramount, and we are committed to making the situation right.

    7. Preventative Measures: After addressing the issue, we will also take steps to prevent similar delays or issues from occurring in the future. Continuous improvement is a fundamental part of our commitment to quality service.

In situations where the delay or issue is our responsibility, we take full accountability and are dedicated to resolving it swiftly while keeping you informed every step of the way. Your project’s success and satisfaction are our utmost priorities.

Florida’s climate can be quite hot for a significant portion of the year, and there are indeed specific considerations when working with concrete in such conditions. To ensure the success of your project, especially in the Florida heat, here are some key factors to keep in mind:

  1. Concrete Curing: Hot weather can expedite the curing process of concrete, impacting the finishing phase. Proper curing methods, like the use of curing compounds or wet curing, are essential to prevent cracking and ensure the concrete reaches its desired strength.

  2. Concrete Temperature: Our team is well-versed in managing concrete mix temperatures, even in hot weather. We can adjust mix designs or employ cooling methods like ice or chilled water to maintain the ideal concrete temperature.

  3. Concrete Placement: Scheduling concrete placements during cooler periods of the day, such as early mornings or late afternoons, is a strategy to maintain workability and achieve optimal results when it’s scorching outside.

  4. Sun Protection: We recommend protecting the concrete from direct sunlight during placement and curing to avoid rapid drying, which can lead to surface cracks.

  5. Shade and Ventilation: Ensuring your work crew has access to shade and proper ventilation on the job site is crucial to combat heat stress during hot weather conditions.

Rest assured, our team is here to support you and address any specific hot weather challenges your project may face. Your success is our priority, and we’re dedicated to delivering top-quality concrete solutions, regardless of the weather conditions.

Yes, you can order aggregates from us. We offer a variety of aggregates, including sand, gravel, crushed stone, and other materials commonly used in construction and landscaping projects. Whether you need aggregates for a concrete mix, landscaping, or any other application, we can provide you with the quantity and type of aggregates you require.

The maximum travel time for concrete can vary depending on several factors, including the specific mix design, environmental conditions, and project requirements. However, as a general guideline, it’s recommended that concrete be delivered and placed within 90 minutes to two hours of being batched at the plant.

This timeframe helps ensure that the concrete remains in its optimal state for proper placement, finishing, and curing. Longer travel times can lead to challenges in workability and may require additional measures to maintain the concrete’s quality.

The rental period for our U Cart concrete trailers typically spans a 2 hour timeframe. This allows contractors and customers the flexibility to load the concrete at our facility, transport it to their project site, and complete the concrete placement within the allotted time. If you require additional time or have specific scheduling needs, please let us know, and we will do our best to accommodate your requirements.

Our U Cart trailers have a maximum capacity of 2 yard(s) of concrete. This means that each U Cart trailer can hold and transport up to 2 cubic yard(s) of ready-mix concrete.

Returning the U Cart trailer after use is a straightforward process to ensure a smooth rental experience. Here’s the typical process for returning the U Cart trailer:

  1. Complete Concrete Placement: First, complete the concrete placement at your project site within the rental period, which is typically a __-hour timeframe.

  2. Rinse Trailer Interior: After you’ve used all the concrete, thoroughly rinse the interior of the U Cart trailer to remove any residual concrete. This helps prepare the trailer for its next use and ensures cleanliness.

  3. Return to Our Facility: Drive the U Cart trailer back to our designated facility or location where you rented it from. Be sure to return it within the agreed-upon rental period to avoid any additional charges.

  4. Check-In with Our Team: When you return the trailer, check in with our team at the facility. They will inspect the trailer to ensure it’s in good condition and that it has been properly cleaned.

  5. Finalize Rental Agreement: At the facility, finalize any remaining paperwork or payments associated with the rental, if applicable. Be prepared to provide any necessary documentation.

  6. Receive Confirmation: Once the trailer is checked in and any outstanding matters are resolved, you’ll receive confirmation of the return, and your rental period will conclude.

By following these steps, you can ensure a seamless return process for the U Cart trailer. If you have any specific questions or need additional guidance on returning the trailer, please feel free to contact our team, and we’ll be happy to assist you.

Yes, we stand behind the quality of our concrete with a warranty and quality guarantee. At U Cart It Concrete, we are committed to providing top-quality concrete solutions for your projects. Our concrete is manufactured to meet industry standards and undergoes rigorous quality control processes to ensure consistency and performance.

Our concrete warranty and quality guarantee typically include:

  1. Quality Assurance: We use high-quality materials and follow precise mixing and batching procedures to ensure the reliability and durability of our concrete.

  2. Performance Guarantee: We guarantee that our concrete will meet the specified strength and performance requirements for your project.

  3. Timely Delivery: We strive to deliver concrete to your project site promptly and as scheduled, minimizing any delays.

  4. Professional Support: Our team is ready to provide guidance and support throughout your project, ensuring a successful outcome.

If you encounter any issues with the quality or performance of our concrete, please contact us immediately, and we will work to address and resolve any concerns. Your satisfaction and the success of your project are our top priorities, and we’re committed to delivering concrete solutions that meet or exceed your expectations.

Yes, we offer Self-Consolidating Concrete (SCC) as part of our concrete product offerings. Self-Consolidating Concrete is a specialized mix that is designed to flow easily into place, filling forms and achieving full consolidation without the need for mechanical vibration. It’s an ideal choice for projects where achieving uniform and consistent concrete placement is essential, such as architectural concrete and applications with intricate formwork.

If you require Self-Consolidating Concrete for your project, please contact us at (407) 648-0520 or email us at sales@ucartitconcrete.com to discuss your specific needs and to request a quote. Our team will work with you to ensure that you receive the right concrete mix for your project’s requirements.

We apologize for any inconvenience, but at this time, we do not offer the option for split loads. We primarily provide ready-mix concrete in standard quantities and mixes. However, we can assist you in coordinating deliveries for different mixes or quantities if needed.

Please feel free to contact us to discuss your specific delivery requirements, and we’ll do our best to accommodate your needs within our capabilities.

Have more questions that you don’t see listed? Contact us HERE.

Ready to get started?

Ready to get started?

Let’s turn your vision into concrete reality.
Place your order today and experience the difference with U Cart It Concrete.
Whether it’s for your home or business, we’re here to deliver quality, precision, and peace of mind. Start your project now!